If you are waiting for test results at Polmont Park please contact the surgery after 2pm on the specified day. This is when the results will be released to us and therefore we will be in a position to help
Text Messaging Service
We will soon be introducing a text message based system at the Practice to support with appointments, flu clinics etc. Please can you make sure that we have your recent mobile number. Should you not wish to receive text messages from us please let us know. This will be an extra service to the Practice and will not be replacing the normal contact details already in use.
Cancelling your Appointment - If you are unable to attend an appointment, please let us know.
By giving us as much notice as possible you are helping us to make sure that someone else is given your slot.
You can now request repeat prescriptions online using PATIENT ACCESS - to register contact Reception. Please note requests submitted over the weekend will not be processed until the next working day.
Change of personal details
Please inform the reception staff if you change your personal details such as name, address, telephone number or email address, so that your records are kept up to date.
Do you have a muscle or joint problem? Is it interfering with your life or work? For advice and self care information you can visit www.nhsinform.co.uk/msk or phone 0800 917 9390